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| last updated - 2009-09-12 21:22:05 |
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| 2. Can I trust your Company |
We are a official registered Company and have been active sinds 2007
We have a Ebay rating of 100% positive feedbacks from over 300 different buyers !!
We are looking for returning buyers that are building a healthy relationship with our company as we would like to grow to be able to offer you all the Anime Products you are looking for. |
| last updated - 2009-09-12 21:33:48 |
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3. How can I find the right size for my Cosplay Costume
Cosplay SIZE CHAR |
See picture and measure your self up compare your measurments with the measurment tabel below to find the right size.
Please note these are global measurments just choose the size that comes clossest to your measurments and you will be fine.
Size Chart Female
Maten Tabel Men
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| last updated - 2009-08-22 22:45:15 |
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| 4. How do I know my order has been received ? |
When u finished placing the order and have succesfully finished the checkout proces,
you will receive a automatic invoice with your order details and any details neccesary to make the payment. |
| last updated - 2009-09-12 21:29:09 |
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| 5. How long for i receive my Order
Delivery Time Tables |
It takes about 7-10 days world wide for delivery of your order.
Your order will be shipped out as soon as we received the payment.
You will receive a notification email as soon as your order has been shipped out !! |
| last updated - 2009-09-12 21:33:35 |
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| 6. I am Looking for a Cosplay Costume that is not on your webshop do you have this Cosplay Costume or could you help me purchase it ? |
If your looking for a specific Cosplay Costume that is not yet in our webshop.
Simply contact us trough the contact form on the site and write down your request, please provide the following information
the Character name and the Anime Serie
Its very likely we are able to suply the Cosplay Costume anyway because not all our Cosplay Costumes are online yet
it will take some time to upload everyting to the online store we sell a lot of different Cosplay Costumes from a lot of series. |
| last updated - 2009-09-12 21:34:48 |
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| 7. I am looking for a specific item that is not in your webshop could you help me to get this item ? |
If your looking for a specific product or Cosplay Costume and you haven't found it in our webshop.
Simply contact us trough the contact form om the site and write down your request, with the description of the desired product. We will look at your request and find out if we can help you with the item. |
| last updated - 2009-09-12 21:32:38 |
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| 8. I would like to exchange my Cosplay Costume for another Size is this possible ? |
Unfortuanatly cosplay costumes are not refundable and cannot be exchanged for other sizes this is due to personal hygene.
So please make sure to measure your self and check with the cosplay size chart to see wich size you will need. |
| last updated - 2009-09-12 21:29:37 |
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| 9. My T-shirt size is not availible is it possible to place a backorder? |
We sell what we have in stock only because we offer the fastest shipping times as possible to keep all our customers happy !!
Its not possible for us to buy 1 shirt from the factory.
We need to purchase large amounts of sizes everytime we buy new stock from them due to the minimum order policy they have.
This is the reason we cannot suply individual sizes when there not in our stock anymore.
It is however possible to send a email through the contact form with your request. We will then notify you when the shirt has arrived so u can order it !! |
| last updated - 2009-09-12 21:33:16 |
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| 10. What is the status of my order ? |
We know 3 status
pending = Your order has been received and we are awaiting the payment for your order.
proccessing = the payment has been received and your order is being prepared for shipping
Deliverd = Your order has been shipped out and is on its way to you this varies from 2-7 days depending on where you live. Please allow up to 14 days for delivery as your package might be delayed due to shipping agency or customs in your country. |
| last updated - 2009-09-12 21:30:56 |
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| 11. What payment Methods do you accept ? |
We offer 2 options
1. Payments by Bank can be made by International bank transfer.
(please note international bank payments may take up to 7 days to be completed depending on your bank)
2. PayPal fast, safe and easy payment with your bank or creditcard.
Please note: If you wish to pay with your creditcard you will need to sign up with paypal as we accept Credit card payments trough paypal only. Signing up for a paypal account is FREE of charge !! |
| last updated - 2009-09-12 21:31:54 |
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| 12. Do you ship to my country ? |
| Yes we offer WORLD WIDE SHIPPING to any country in the world so feel free to place your order with us ! |
| last updated - 2009-09-09 10:21:08 |
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